FAQ

Frequently Asked Questions

How long does delivery take?
Orders ship within 1-3 business days and arrive in 3-4 business days. You'll receive tracking info once your order ships.

How much does shipping cost?
Shipping is free across the U.S.! Check our Shipping Policy for details.

Can I return an item?
Yes! We accept unused items in original packaging within 14 days. See our Refund Policy for details.

What if my item is damaged or defective?
Contact us at support@voltriderofficial.com with photos, and we’ll make it right.

Can I cancel my order?
Yes, within 24 hours of placing it. Once processed, cancellations aren’t possible.

How do I track my order?
You'll get a tracking number via email after your order ships.

Do you ship internationally?
We currently ship within the U.S. but plan to expand soon—stay tuned!

How can I contact customer service?
Email us at support@voltriderofficial.com or visit our Contact Us page. We're available Monday–Friday, 9 AM–5 PM.